Order By Phone: (508) 238 8118

Terms and Conditions

All rights including copyright in the content of these Alphonse Leduc-Robert King, Inc. web pages including all website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are owned or controlled by Alphonse Leduc-Robert King, Inc. and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with Robert King or using this website for individual non-commercial use. Any other use of materials on this Web site including reproduction for purposes other than those noted above, broadcasting, downloading, storage or playing in public, modification, distribution or republication without the prior written permission of Alphonse Leduc-Robert King, Inc. is strictly prohibited.

Conditions of Website Use

You agree, by your use of this site, to adhere to our standards of proper Net-etiquette. This includes, but is not limited to the standards listed below. Alphonse Leduc - Robert King, Inc prohibit the following action in our public areas and reserves the right to remove any postings that violate them.

  • DO NOT use any explicit, vulgar, or obscene language.
  • DO NOT use any racially, ethnically, or socially offensive language.
  • DO NOT encourage, incite, or plot any illegal activity.
  • DO NOT verbally attack, harass, or otherwise annoy any other members.
  • DO NOT post or request personal information from anyone under 18.
  • DO NOT misrepresent yourself as part of the Alphonse Leduc-Robert King, Inc staff, or another organization to which you ARE NOT A MEMBER.
  • DO NOT post or link to sexually explicit or otherwise offensive material when participating in forums and chats and please stay on the topic.
  • IF YOU post messages on a public site area, you may be identifying yourself, and your personal information may be available to others without your permission. 

Governing Law and Contract Formation

No contract will subsist between you and Alphonse Leduc-Robert King, Inc. for the sale by it to you of any product unless and until Alphonse Leduc-Robert King, Inc. accepts your order by e-mail confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Alphonse Leduc-Robert King, Inc. sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United States of America. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of the United States of America, and you and Alphonse Leduc-Robert King, Inc. irrevocably submit to the non-exclusive jurisdiction of the Courts of the United States of America Courts, and specifically New York State.


 

Robert King is a trading name of Alphonse Leduc-Robert King, Inc.
Registered in Boston, MA
Registered Office:
Alphonse Leduc-Robert King, Inc. is a member of the Music Sales Group Of Companies.

 

Ordering

We aim to ship all in-stock items within one working day of receiving your order, though we cannot guarantee this. The vast majority of titles displayed at the Alphonse Leduc-Robert King, Inc.. website are held in stock by us; where they are not in stock we make every effort to display this information before you place your order.

We will send you an email to confirm your order has been received and whether or not it has been accepted. At any time, you can see the status of your order by going to the Order Tracking area, or by emailing ecommerce@rkingmusic.com with a request. Be sure to include your order reference number, if you have it.

Price and availability information displayed on the Alphonse Leduc-Robert King, Inc.. website are subject to change without notice. 

Shipments outside the United States of America may be subject to local import charges and taxes, which are the responsibility of the purchaser. 

Discounts and Special Offers

All discounts, special offers and promotions are subject to availability, may be withdrawn or changed without notice, and may not be used in conjunction with any other offers, except where explicitly stated. If an item is subject to two available discounts, Alphonse Leduc-Robert King, Inc. reserves the right to decide which will be applied.

You may not combine any discount obtained through one of our special accounts (such as a wholesale or distributor account) with any commission you may receive through an Affiliate Agreement between yourself and Alphonse Leduc-Robert King, Inc.

Alphonse Leduc-Robert King, Inc. will monitor sales coming from Affiliate links on a regular basis; if we suspect that an Affiliate has received an Affiliate commission and a discount on the same order we will cancel the applicable Affiliate commission and may end the Affiliate relationship between the Affiliate in question and Alphonse Leduc-Robert King, Inc.

Our Returns Policy

At Alphonse Leduc-Robert King, Inc. we want you to be pleased with your purchase every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy.

For Books and Sheet Music (excluding Books printed on demand):
If for any reason you are displeased with your purchase, you can return it to us in its original condition, within 30 days, and we will send you a full refund for the price you paid for the item.

Sale Items:
Sale and discounted items are not eligible for refund or return. All discounted sales are final.

For all other items:
We accept the return of all other items only if they are unopened and in their original condition. If you return goods, as detailed below, within 30 days, we will send you a full refund for the price you paid for the item.

Defective items:
You can always return items if they are defective. Please note: we only accept returns of items that have been opened if they are defective. Please see "To return an item" below for details of how to return defective items to us.

Delivery charges for defective items:
If you are returning an item because of an error on our part or because it is defective, we will refund the delivery charges incurred in sending the item to you and your costs in returning it to us. Otherwise you will be responsible for those charges.

To return an item by post:
To return an item, please use our Contact Form or contact our Sales Operators by e-mail at ecommerce@rkingmusic.com or by telephoning or faxing the numbers set out below quoting your reference number.
You will be provided with a Returns Number which you must include when sending back your order. This Returns Number is a requirement for all returned orders - without it we cannot provide a refund! Enclose a note giving the reason for the return, wrap the package securely and send the package to the address below. 

In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any), with all warranty cards, licenses, manuals and accessories. Then send the package to the address at the bottom of this page.

The return address is:

Alphonse Leduc-Robert King, Inc.
50 Corporate Park Drive, Suite 770
Pembroke, MA 02359


Phone: (508) 238 8118 
Fax: (508) 238 2571

Please note: Support Hours: Monday-Friday 8am-4pm
                                                         Closed Saturday and Sunday.

For your protection, we recommend that you use a recorded-delivery service. 

Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error or the item is faulty. 

If we do not receive the item back from you within a reasonable time, we may arrange for collection of the item from your residence at your cost.
As soon as we receive notice of your cancellation of this order, we will refund within 30 days of cancellation the purchase price for that item (including any costs of outward carriage we may have charged you) less, if relevant, any part of the costs of returning the items to us not paid by you or the cost of collection incurred by us.